Workforce guide

What to Do When Clock-In Location Fails

Learn how what to do when clock-in location fails works, what businesses should decide before rollout and which records still need human review.

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The practical thinking behind what to do when clock-in location fails

What to Do When Clock-In Location Fails is easier to understand when the organisation first separates the worker action from the later management review. The worker should allow the requested location permission when completing the relevant booking.

Authorised managers can then use booking time, workplace and the latest location context available from the device to understand whether the available location context matches the expected workplace. Before rollout, the business should agree who reviews exceptions, how corrections are requested and what fallback applies when the app cannot be used.

GPS and location-aware attendance still needs sensible review. Location can be delayed or inaccurate and should never be treated as infallible proof.

Quick questions

What does Vanta Workforce record for what to do when clock-in location fails?

The available record can include booking time, workplace and the latest location context available from the device, depending on the action completed, device conditions and the organisation’s configuration.

Should the process be explained before launch?

Yes. Workers should understand what is recorded, why it is needed and how genuine exceptions are handled.

What limitation matters most for what to do when clock-in location fails?

Buildings, signal, device permissions and battery restrictions can delay or reduce location accuracy.