An extra way to reach trusted adults
That context can include the latest location the device was able to report, helping the family decide what to do next. The alert itself does not determine the response; the trusted adults still need to call, message, travel or seek outside assistance as appropriate.
Families can make SOS more useful by agreeing a response plan before it is ever needed. That includes deciding who checks alerts, who contacts the child and what situations should bypass the app entirely.
An SOS notification may be delayed or fail because of connectivity, phone settings or other device conditions, and location can also be inaccurate. Guardian is not an emergency service, so urgent danger requires direct emergency action.
Quick questions
What happens first when Guardian SOS is used?
The connected child device can trigger an SOS alert for trusted adults in the Guardian family, with available context from that phone.
Does Guardian decide what the adults should do after an SOS alert?
No. The alert provides information; trusted adults still decide whether to call the child, travel, contact somebody else or seek emergency help.
Why should families agree an SOS response plan beforehand?
Because notification delivery cannot be guaranteed, families should already know who responds and when a situation requires action outside Guardian.