how Guardian works

Set Guardian up once, then let it support the routine

Guardian works by connecting a child phone to a private, parent-managed family so trusted adults can use the location and device information that phone is able to provide.

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Guardian family tracker app icon

A practical Guardian guide for parents

For everyday routines, place-based Home and School alerts can give parents useful milestones without requiring constant map checking. When more context is needed, the available location and device status can help explain what the connected phone has most recently reported.

The system remains dependent on the phone itself. GPS conditions, connectivity, location permissions, background behaviour, battery restrictions and operating-system limits can all affect accuracy or delay an update.

Guardian therefore provides family context rather than a perfectly continuous record of somebody’s movement. Direct communication remains important whenever information is unclear or a situation is important, and Guardian is not an emergency service.

Guardian is not an emergency service. Location and notifications can be affected by GPS, connectivity, permissions, battery settings and operating-system restrictions.

Keep exploring Guardian

Set Up Home and School Safe ZonesSet Up a Child DeviceBattery and Last Update Status

Quick questions

What does the connected child phone do in Guardian?

It provides the available child-device location and status information that Guardian can use within the private family.

How do Home and School alerts fit into how Guardian works?

They use available phone-location information around configured places to provide useful routine arrival or leaving milestones.

Why can Guardian information sometimes be delayed?

GPS conditions, connectivity, permissions, background restrictions, battery behaviour and operating-system limits can all affect when the connected phone reports.