set up child device

Connect the correct child phone in a few clear steps

Setting up a child device starts with making sure Guardian is being configured on the phone the child will actually carry. That phone is the device Guardian relies on for the child-location information available to the family.

Guardian family tracker app icon

A practical Guardian guide for parents

The child phone needs the relevant location permissions and device settings for normal reporting. Background restrictions, connectivity and battery-saving behaviour can all affect whether newer location information reaches Guardian when expected.

Once the device is connected, parents can use Guardian’s available location and device context as part of normal family routines, including place-based updates such as Home and School alerts.

It is worth checking the child phone again if updates later become old or inconsistent, because permissions and device behaviour can change. Guardian should be used openly alongside direct family communication and is not an emergency service.

Guardian is not an emergency service. Location and notifications can be affected by GPS, connectivity, permissions, battery settings and operating-system restrictions.

Quick questions

Which phone should be used when setting up a Guardian child device?

Use the phone the child will actually carry, because that connected device is the source of the child-location information Guardian can receive.

What phone settings matter after a child device is connected?

Location permissions, background behaviour, connectivity and battery restrictions can all influence whether the phone continues reporting normally.

What should parents check if the child device later stops updating?

Check the phone’s permissions, connectivity, battery state and background restrictions before assuming the displayed location reflects the child’s current movement.