SOS alerts

An SOS button connected to the family

A connected child device can send an urgent SOS alert to trusted family members, together with available location and device information.

Guardian family tracker app icon

An SOS tool should be simple, clear and part of a family plan

Most families looking into family SOS alerts are not trying to watch a phone from morning until night. They usually want a calmer answer to a practical question: helping a connected child device reach trusted adults. Guardian is designed around that idea. A connected child phone shares its latest available location inside a private family account, while Home and School safe zones can provide arrival and leaving notifications during ordinary journeys.

When Guardian is being used for family SOS alerts, phone-location readings still have practical limits. GPS can drift around buildings, mobile signal can weaken, and permissions, battery-saving settings or operating-system restrictions can delay background updates. The information is therefore best treated as useful family context rather than exact proof of somebody’s position or timing. Notification delivery can also be affected by device and network conditions, while Guardian’s SOS feature gives a connected child device another way to alert trusted adults rather than replacing emergency services.

Guardian is not an emergency service. Location and notifications can be affected by GPS, connectivity, permissions, battery settings and operating-system restrictions.

Quick questions

Does SOS call the police automatically?

No. It sends a family safety alert.

Can delivery fail?

Yes. Connection, battery, permissions and platform services can affect delivery.

What should I do in immediate danger?

Contact the emergency services directly.