Everyday family safety tools with an SOS option
The SOS feature should sit inside a simple family plan rather than replace one. Parents can agree when the child should use it, which trusted adults are likely to respond and what the child should do if they cannot reach somebody through the app.
An SOS alert can include useful location and device context from the connected phone, but that information still depends on what the device is able to report. GPS conditions, connectivity, permissions and battery behaviour can affect both location and notification delivery.
Guardian cannot guarantee that an SOS notification will arrive or that the reported location will be exact. It is not an emergency service, so immediate danger should still be handled through direct contact and the appropriate emergency services.
Quick questions
How does SOS fit alongside Guardian’s everyday child-safety features?
Home and School alerts, the Family Map and device context support ordinary routines, while SOS gives the connected child device another way to reach trusted adults.
Should families agree in advance how the child will use SOS?
Yes. It helps to decide when SOS should be used, which trusted adults may respond and what the child should do if nobody responds through the app.
Can Guardian guarantee an SOS alert will be delivered?
No. Connectivity, phone settings and other device conditions can affect delivery, and Guardian is not an emergency service.